SP update error

[Dave Perry]

I'm trying to update the SP under Server 2008 with the one that was released in June. I've run it on another server, and it let me.

Trying it just now on a similarly setup server, I get the following error:
"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel"
This is the same .msi as I used on the other server without a hitch. Why am I getting this error?

Thanks,
Dave

_________________________________________________
Dave Perry
eLearning Technologist, Hull College Group

Room L34 - Queens Gardens Library
Wilberforce Drive, Queen's Gardens, Hull, HU1 3DG
Extension 2230 / Direct Dial 01482 381930

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TEXT

[Cantor, Scott]

I¹m trying to update the SP under Server 2008 with the one that was
released in June. I¹ve run it on another server, and it let me.
³Another version of this product is already installed. Installation of
this version cannot continue. To configure or remove the existing version
of this product, use Add/Remove Programs on the Control Panel²
This is the same .msi as I used on the other server without a hitch. Why
am I getting this error?

AFAIK, that happens if the versions involved are actually identical, or if
the version installed is pre-2.5.

I guess it could also happen if it's an older copy installed on a newer
one. I'd have to run specific tests to remember.

-- Scott

[Dave Perry]

According to shibd -version, it's 2.5.3 installed (early in the year, from memory). But before the updates released in June.

If I have to, I'll uninstall and reinstall - but would rather just run the patch.

Thanks,
Dave
_________________________________________________
Dave Perry
eLearning Technologist, Hull College Group

Room L34 - Queens Gardens Library
Wilberforce Drive, Queen's Gardens, Hull, HU1 3DG
Extension 2230 / Direct Dial 01482 381930

* Need a fast reply? Try elearning-NOSDTyrR4+***@public.gmane.org *

-----Original Message-----
From: users-bounces-***@public.gmane.org [mailto:users-bounces-***@public.gmane.org] On Behalf Of Cantor, Scott
Sent: 03 September 2014 15:19
To: Shib Users
Subject: Re: SP update error

I¹m trying to update the SP under Server 2008 with the one that was
released in June. I¹ve run it on another server, and it let me.
³Another version of this product is already installed. Installation of
this version cannot continue. To configure or remove the existing
version of this product, use Add/Remove Programs on the Control Panel²
This is the same .msi as I used on the other server without a hitch.
Why am I getting this error?

AFAIK, that happens if the versions involved are actually identical, or if the version installed is pre-2.5.

I guess it could also happen if it's an older copy installed on a newer one. I'd have to run specific tests to remember.

-- Scott

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To unsubscribe from this list send an email to users-***@shibboleth.net

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This message is sent in confidence for the addressee
only. It may contain confidential or sensitive
information. The contents are not to be disclosed
to anyone other than the addressee. Unauthorised
recipients are requested to preserve this
confidentiality and to advise us of any errors in
transmission. Any views expressed in this message
are solely the views of the individual and do not
represent the views of the College. Nothing in this
message should be construed as creating a contract.

Hull College owns the email infrastructure, including the contents.

Hull College is committed to sustainability, please reflect before printing this email.
**********************************************************************

TEXT

[Cantor, Scott]

Post by Dave Perry
According to shibd -version, it's 2.5.3 installed (early in the year,
from memory). But before the updates released in June.
If I have to, I'll uninstall and reinstall - but would rather just run the patch.

The patch and the installer are different beasts. The *patch* (the MSP
file) should work on any 2.5.3 install to get it up to date.

The updated 2.5.3 MSI installer will *not* install on top of 2.5.3, AFAIK,
because it's in fact the same software version. The installer is updated
to make sure new installs get the patched libraries, but that is not how
you patch an existing install of 2.5.3. It should upgrade anything < 2.5.3.

So per my previous note, your case is "it's the exact same version". The
MSI cannot work in that case.

-- Scott